Return Policy

Return Policy – Bar Soaps & Laundry Detergent (Defective Items Only)

We stand by the quality of our products. If you receive a defective item, we’re here to help.

Eligibility for Return

  • Returns are accepted only for items that are defective or damaged upon arrival.
  • Items must be returned within 14 days of delivery.
  • Product must be unused and in its original packaging (when applicable).

What Is Not Covered

  • No exchanges will be offered for any reason for health and hygienic reasosns.
  • Returns will not be accepted for reasons such as scent preference, allergic reactions, or accidental orders.
  • Used or opened products (unless the defect is discovered after opening) are not eligible for return.

How to Request a Return

  1. Contact our support team at [your email or contact form] with your order number and a clear photo of the defect.
  2. If the return is approved, you’ll receive instructions on how to send the product back.
  3. Once the defective item is received and inspected, a refund will be issued to your original payment method.